Shipping Policy

Welcome to Melo + Rose — thoughtfully designed essentials for your tiniest loves. We are honored to be part of your journey and work hard to get your order to you as quickly and carefully as possible.

Order Processing

Orders are typically processed within 24–48 business hours (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note:

• Processing times may be slightly longer during launches, restocks, holidays, or promotional periods.
• Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: Delivery estimates shown at checkout

Please note that delivery times are estimates and are not guaranteed once a package has been handed to the carrier.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Melo + Rose is not responsible for delays, lost packages, or additional shipping charges due to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible at [your support email].

Lost or Delayed Packages

Once a package has been shipped, shipping delays or carrier issues are unfortunately outside of our control. If your package appears lost or significantly delayed, please contact the shipping carrier first using your tracking number.

If you still need assistance, feel free to reach out and we will do our best to help.

International Shipping

At this time, Melo + Rose currently ships within the United States only.

Questions

If you have any questions about your order, please contact us at hello@meloandrose.com. We are always happy to help.